Terms and Conditions

By scheduling an appointment with Family Pool Care Co, you ("Customer") agree to the following terms.

Booking and Confirmation

Your appointment is confirmed once you receive a confirmation message from Family Pool Care Co. Family Pool Care Co reserves the right to refuse or reschedule any appointment.

Payment

No upfront payment is required to hold your appointment. Family Pool Care Co will collect payment at the time of service.

Cancellation Policy

Cancellations made 48 hours or more before the scheduled appointment are eligible for a full refund of any deposit or prepayment. Cancellations made within 48 hours of the appointment are non-refundable.

No-Shows

Failure to attend a scheduled appointment without prior notice will be treated as a cancellation made within the non-refundable window. Family Pool Care Co may charge for the missed appointment in accordance with the Payment terms above.

Service Area

Family Pool Care Co provides services in the following area: Cleveland, OH and surrounding areas. Service outside this area is at Family Pool Care Co's discretion and may carry additional fees.

Communication

By booking with Family Pool Care Co you consent to receive booking confirmations, reminders, and follow-up messages by SMS, email, or other channels you have provided. You can opt out of marketing messages at any time; transactional booking messages will continue while you have an active appointment.

Contact

Questions about these terms? Reach out to Family Pool Care Co: email [email protected] or phone +15551003042

Changes

These terms may be updated from time to time. The version in effect at the time of your booking is the version that applies to that booking.