Terms and Conditions

By scheduling an appointment with Family Air & Heat Co, you ("Customer") agree to the following terms.

Booking and Confirmation

Your appointment is confirmed once you receive a confirmation message from Family Air & Heat Co. Family Air & Heat Co reserves the right to refuse or reschedule any appointment.

Payment

No upfront payment is required to hold your appointment. Family Air & Heat Co will collect payment at the time of service.

Cancellation Policy

Cancellations made 48 hours or more before the scheduled appointment are eligible for a full refund of any deposit or prepayment. Cancellations made within 48 hours of the appointment are non-refundable.

No-Shows

Failure to attend a scheduled appointment without prior notice will be treated as a cancellation made within the non-refundable window. Family Air & Heat Co may charge for the missed appointment in accordance with the Payment terms above.

Service Area

Family Air & Heat Co provides services in the following area: Indianapolis, IN and surrounding areas. Service outside this area is at Family Air & Heat Co's discretion and may carry additional fees.

Communication

By booking with Family Air & Heat Co you consent to receive booking confirmations, reminders, and follow-up messages by SMS, email, or other channels you have provided. You can opt out of marketing messages at any time; transactional booking messages will continue while you have an active appointment.

Contact

Questions about these terms? Reach out to Family Air & Heat Co: email [email protected] or phone +15551008774

Changes

These terms may be updated from time to time. The version in effect at the time of your booking is the version that applies to that booking.