Terms and Conditions
By scheduling an appointment with Maple Maid Service Co, you ("Customer") agree to the following terms.
Booking and Confirmation
Your appointment is confirmed once you receive a confirmation message from Maple Maid Service Co. Maple Maid Service Co reserves the right to refuse or reschedule any appointment.
Payment
No upfront payment is required to hold your appointment. Maple Maid Service Co will collect payment at the time of service.
Cancellation Policy
Cancellations made 48 hours or more before the scheduled appointment are eligible for a full refund of any deposit or prepayment. Cancellations made within 48 hours of the appointment are non-refundable.
No-Shows
Failure to attend a scheduled appointment without prior notice will be treated as a cancellation made within the non-refundable window. Maple Maid Service Co may charge for the missed appointment in accordance with the Payment terms above.
Service Area
Maple Maid Service Co provides services in the following area: Grand Rapids, MI and surrounding areas. Service outside this area is at Maple Maid Service Co's discretion and may carry additional fees.
Communication
By booking with Maple Maid Service Co you consent to receive booking confirmations, reminders, and follow-up messages by SMS, email, or other channels you have provided. You can opt out of marketing messages at any time; transactional booking messages will continue while you have an active appointment.
Contact
Questions about these terms? Reach out to Maple Maid Service Co: email [email protected] or phone +15551001286
Changes
These terms may be updated from time to time. The version in effect at the time of your booking is the version that applies to that booking.