Terms and Conditions

By scheduling an appointment with Sparkle & Co Cleaning, you ("Customer") agree to the following terms.

Booking and Confirmation

Your appointment is confirmed once you receive a confirmation message from Sparkle & Co Cleaning. Sparkle & Co Cleaning reserves the right to refuse or reschedule any appointment.

Payment

A non-refundable deposit of $25 is required at the time of booking to hold your slot. The balance for your service is due at or after the appointment, per Sparkle & Co Cleaning's normal payment terms. Payment is processed by Stripe; Sparkle & Co Cleaning does not store your card details.

Cancellation Policy

Cancellations made 48 hours or more before the scheduled appointment are eligible for a full refund of any deposit or prepayment. Cancellations made within 48 hours of the appointment are non-refundable.

No-Shows

Failure to attend a scheduled appointment without prior notice will be treated as a cancellation made within the non-refundable window. Sparkle & Co Cleaning may charge for the missed appointment in accordance with the Payment terms above.

Service Area

Sparkle & Co Cleaning provides services in the following area: Phoenix, AZ and surrounding areas. Service outside this area is at Sparkle & Co Cleaning's discretion and may carry additional fees.

Communication

By booking with Sparkle & Co Cleaning you consent to receive booking confirmations, reminders, and follow-up messages by SMS, email, or other channels you have provided. You can opt out of marketing messages at any time; transactional booking messages will continue while you have an active appointment.

Contact

Questions about these terms? Reach out to Sparkle & Co Cleaning: email [email protected] or phone +15551000052

Changes

These terms may be updated from time to time. The version in effect at the time of your booking is the version that applies to that booking.